Help us build a stronger connection with our community! 

About You:

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1. Select the option(s) that best describe you.

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2. What is your gender?

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3. What is your age?

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4. Which option best describes your current living situation?

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5. What is your zip code?

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6. Which language do you prefer to receive City information in?

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About the City’s Communications and Engagement Efforts:

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7. Do you view the City of Chula Vista as a trusted and credible source of information?

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8. Overall, how satisfied are you with the City's current communication efforts (e.g. newsletter, social media, email, etc.)?

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9. What experiences, observations or interactions have shaped your opinion of how the City of Chula Vista communicates with the community?

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10. How well do you think the City is doing at including everyone in Chula Vista — people of all ages, backgrounds and neighborhoods — in its outreach and engagement?

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11. Which of the following describes your experience with City communications?

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12. Have you participated in a City of Chula Vista event, meeting or feedback opportunity?

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12*. Have you participated in a City of Chula Vista event, meeting or feedback opportunity? If no, please select the following that prevent you from engaging with the City. (Select all that apply)

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13. Please rate how satisfied you are with the following City's communication efforts on a scale of 1 to 5.

1 being very dissatisfied and 5 being extremely satisfied

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14. How do you prefer to receive emergency alerts from the City?

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15. Which City topics are most important to you?

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16. How informed do you feel about City programs, services, projects and initiatives?

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17. Please select the ways you receive information from the City.

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18. Looking ahead, choose the top three ways you prefer to receive information from the City.

Select top 3 options

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19. Do you follow the City's social media channels?

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20. The City operates multiple social media accounts for different departments (e.g., Police, Fire, Parks and Recreation, Animal Services, Sustainability). Do you follow social media accounts for multiple City departments?

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If answered "no" or "unsure" to the question above (Q20), select all that apply.

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If answered "yes" to the question above (Q20), select all that apply.

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21. How do you prefer to receive City information on social media?

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22. Are there any other communication channels you think the City should consider using to share important information with you?

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Would you like to receive updates on this project? If so, please provide your email.

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